How can we help you?
Step-by-step guides for connecting WhatsApp, integrating your store, configuring AI Agents, shipping carriers, retargeting, billing, and more.
Connect your channels
WhatsApp Setup
Connect your WhatsApp Business account to enable the AI Agent.
WhatsApp Business app, Cloud API, or both
Compare the WhatsApp Business app, the Cloud API, and using both together: what each is good for, who it suits, and its limits.
Messenger & Instagram
Let the same AI Agent sell on Facebook Messenger and Instagram DMs.
Store Connections
Connect your e-commerce store so orders flow into Replyk automatically.
Custom Store API
Send orders, abandoned carts and products to Replyk from any system, with one URL and one secret.
Google Sheets
Import orders straight from a spreadsheet and let the Agent confirm them.
Catalog & selling
Products & Catalog
Manage your product catalog for the AI Agent to reference during conversations.
Offers & Bundles
Create special offers and product bundles for the AI to promote.
Message Templates
Pre-approved messages required when messaging outside the 24-hour service window.
AI Agents
Autonomous AI Sales Agents that handle the full sales cycle 24/7.
Auto Actions
Build "when this happens, do that" flows that run on every conversation and order.
Day-to-day operations
Conversations
Your inbox for WhatsApp, Messenger and Instagram: take over, assign, and follow up.
Order Management
Track every order from draft to delivered, and send it to a carrier.
Shipping Carriers
Connect shipping carriers to send orders directly from Replyk.
Scheduled Tasks
Follow-ups, reminders and other jobs your Agent schedules for later.
Team Management
Add team members with role-based access control.
Growth & tracking
Analytics
Track sales, confirmation rates, conversations, and your team's performance.
Meta Conversions
Track Facebook/Instagram ad conversions from WhatsApp conversations.
TikTok Conversions
Track TikTok ad conversions via Offline Events.
Google Analytics (GA4)
Send server-side conversion events from WhatsApp to your GA4 property.
Retargeting
Send WhatsApp template campaigns to filtered audiences of past leads and customers.
Account & support
Still need help?
Our team replies within one business day. Tell us what you're stuck on and we'll guide you through it.
Replyk, WhatsApp AI Sales Agents for COD E-Commerce