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Retargeting
Retargeting
Send WhatsApp template campaigns to filtered audiences of past leads and customers.
Creating a Campaign
- Go to Conversations → Retargeting → New Campaign.
- Select an approved WhatsApp template and fill in variables.
- Build audience: filter by interest level, order status, city, product, date range.
- Optionally import external contacts (CSV).
- Send now or schedule for later.
- Review cost estimate, then launch.
Audience Interest Scoring
AI automatically scores contacts based on engagement:
HIGH, Actively interested, high engagement.
MEDIUM, Some engagement.
LOW, Minimal engagement.
NOT_SPECIFIED, New or unscored.
Cost & Analytics
- Real-time cost calculation per WhatsApp market (country).
- Costs vary by template type (MARKETING vs UTILITY).
- Post-send analytics: sent, delivered, failed, read, replied.
Still need help?
Our team replies within one business day. Tell us what you're stuck on and we'll guide you through it.